Lookism
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While attractive hospitality workers typically earn higher customer service scores than their peers, wearing face masks—a practice widely adopted during the pandemic—levels the playing field, a new study says. Average-looking workers were perceived as more attractive when they were wearing masks.

news.wsu.edu

"Average-looking workers were perceived as more attractive by survey respondents when they were wearing masks, and their customer service scores were also higher, according to the study results. However, wearing masks reduced both the perceived attractiveness of attractive female workers and their customer service ratings. When attractive male employees wore masks, perceptions of their attractiveness and their customer service scores were unchanged."

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One good thing to come out of covid I suppose.